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examples on brand
management : the pret a manger brand
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Pret is
a sandwich shop. A bit like Starbucks is a coffee shop. Pret was
founded in London in 1986 and has now grown to over 130 shops,
most in the UK but also in New York and Hong Kong. (Its recent
opening in Hong Kong is what reminded us of the brand, we were
working in London when it launched back in the 1980s).
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At the heart
of the brand is passion. Passion for the food they make and the
people they employ, (Fortune magazine named them one of the top
10 companies to work for in Europe).
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How do they
communicate this passion? Not through conventional advertising,
but through their beliefs and their behaviour.
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They are
so passionate that they even have 'Passion Facts' on their website.
But before you do, ask yourself:
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Hence our
brand's heart should represent what we belief.
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